🚛

Ryder West

California — 41 locations

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📦

UPS West

CA / NV / WA — 35 locations

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👤

Firstline Employees

Staff hub — add a location

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📞

Call Taking Guide

Intake checklist & escalation

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🎯

Leadership Portal

Weekly priorities by manager

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🔧

ActionHD

Heavy duty trucks — open items by unit

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📊

Tableau

Bay Central ERS scorecard — stations & drivers

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⭐

C240 AAA

Action Towing — overall satisfaction by driver

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⭐

C510 AAA

Ellison’s Tow — overall satisfaction by driver

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⭐

C187 AAA

Great America — overall satisfaction by driver

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⭐

C542 AAA

College Oak — overall satisfaction by driver

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💰

College Oak Productivity

Driver revenue — Towbook + AAA, payroll productivity

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💰

Action Towing Productivity

Driver revenue — Towbook + AAA, payroll productivity

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💰

Jack James Productivity

Driver revenue — Towbook, payroll productivity

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📈

Bay Area

Bay Central daily metrics — response time, RT>90, cancels by station

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🛡️

Fleet Compliance

NorCal — registrations, cameras, safety

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